FAQ – Wall Art
WHAT IS A LIMITED EDITION?
A Limited Edition is a limited run of artwork that Tania Wicks has numbered and signed, which means this is a collectible piece of art.
Tania Wicks signs and numbers all limited edition prints and each print comes with a certificate of authenticity.
Printed on heavy weight fine art archival paper.
Once an edition sells out, it is closed forever and will no longer be available.
WHAT IS AN OPEN EDITION?
This artwork is on an unlimited run and is not numbered. Your open edition print will still come signed with a certificate of authenticity, however it is not numbered. Printed on heavy weight, fine art, archival paper.
DO YOU OFFER FRAMING?
Tania Wicks Photography offers custom framing for all of our artwork.
There are several framing finishes for you to choose from, all of which can be found on the Framing page
Framing is only available to Australian collectors.
WHAT SIZES DO YOU OFFER?
There are 4 simple sizes on offer to fit your space and we encourage you to measure your space carefully.
We have provided dimensions for the artwork based upon the image size, paper size and frame size.
Print Size Dimensions
|Image Size mm||Print Size mm|
|A4 – 210 x 297||330 x 420|
|A3 – 380 x 257||420 x 297|
|A2 – 380 x 554||420 x 594|
|A1- 534 x 781||594 x 841|
For more information on our Print sizes, please click HERE
For more information on our finished Frame sizes, please click HERE
WHAT IS YOUR RETURN POLICY?
Due to the custom nature of our artwork, all sales are final. We have a non-returnable and non-refundable policy.
However, if you received the wrong order or your order was damaged in transit, please contact us directly at email@example.com
DO YOU SHIP WORLDWIDE?
We offer free shipping on all prints only. We are not shipping frames at this time.
WILL MY ORDER ARRIVE READY TO HANG?
Once you have received your framed artwork, it is ready to hang immediately.
HOW QUICKLY WILL MY ORDER SHIP?
All unframed prints will ship within 12 – 15 business days in Australia.
For all framed orders, please allow 2 – 3 weeks for your order in Australia.
Please add an extra 7- 10 days on International orders.
If you would like to request special or rushed delivery, please email us at firstname.lastname@example.org
WHAT TYPE OF PACKAGING DO YOU USE?
We ship our unframed prints in custom reinforced cardboard tubes.
Each frame arrives gift-wrapped in thick bubble wrap and great care is taken to ensure that all photography prints travel safely.
HOW MUCH WILL SHIPPING COST?
We offer free shipping Australia wide on prints and frames. Free shipping Worldwide on prints only.
DO YOU OFFER GIFT CARDS?
Yes! You can find them here. Our checkout is set up to accept gift messages, so you may enter a message to your recipient at checkout in the “gift message” field.
THIS IS A GIFT. DO YOU INCLUDE THE PRICE WITHIN THE PACKAGE?
We do not include a price or an invoice with any of our shipments. If you would like to include a handwritten note in your order, please email your order number and message to email@example.com
WHERE ARE YOU BASED?
My studio is based in Brisbane, Australia.
ARE PRICES ON THE WEBSITE IN AUSTRALIAN DOLLARS?
Yes. All our prices are in Australian dollars.
HOW ARE YOUR PRINTS MADE?
All our artwork is Giclée fine art printed on only the best heavyweight, fine art, archival cotton rag paper and all our prints and frames are proudly made in Australia.
To find out more about our Fine Art Prints click here.
IS TANIA WICKS A CERTIFIED PHOTOGRAPHER?
Tania Wicks is a Professional Photographer with the AIPP – Australian Institute of Professional Photographers.
HOW DO I CONTACT YOU WITH QUESTIONS/CONCERNS?
Email firstname.lastname@example.org We are available to answer your questions Monday through Friday.
I aim to reply to all emails within 24 hours.